Student Policies

Spencer is committed to safeguarding the information Students entrust to Spencer and believes every Student should know how Spencer utilizes the information collected. Spencer Will not sell Share or Distribute Student Information utside of the Spencer Network. Which Consits of Spencer Owned and Operated Companies. This is a Zero Tolerance Policy in Place for All Spencer Employees and Contractors. When you share information with Spencer it is Instaintly labeled Intillectual Property of Spencers. There for any outside use of misuse of information on any Former/Exsiting Contractor/Empolyee will result in Prosocution to the fullest exstent of the Law.

1) An Enrollment Agreement must be filled out and signed by the student. Please read the agreement thoroughly.
2) Classes will begin on time and will not end before published times. One hundred percent attendance is required for all courses per Spencer Training and Testing Development, Inc. .
3) To ensure that the student will receive credit for the course, he/she must initial the “Attendance Sheet” located in the classroom at the beginning and end of each session. The instructor will note late arrivals and absences. Homework and/or make-up days will be assigned as necessary.
4) The staff will assist students in arranging make-up of time missed. Make-up time must be completed within 7 days from the time the student missed hours in the original course.
5) The instructor will write his/her name and phone number on the board at the beginning of class. They are the experts in the subject matter covered in the course and students should contact them with any questions concerning the covered material.
6) Final exams are given following the last session of the course. Exams are written and taken by the class as a whole, unless prior arrangements have been made.
7) The instructor will grade final exams immediately following completion of the course. Grades will be posted by student number on the sign-in sheet and will show the exam score and attendance record. After receiving a passing score the student will be given a Course Completion Certificate by the instructor. Students should remember to send COPIES, not originals, of their certificate(s) to the Texas Real Estate Commission along with their completed application. Students should keep the original certificate(s) for their personal records for future reference for items such as course dates and/or course numbers. Spencer Training and Testing Development, Inc. DOES NOT keep copies of the certificates on file in the interest of student privacy and security. A $25.00 fee will be charged by the school if a duplicate certificate must be issued to a student.
8) Students will be asked to evaluate the course and the instructor and offer suggestions for new courses and/or improvements at the end of each course. Students should feel free to express themselves and know that their responses will be kept in confidence and only designated staff members will read evaluations. Students should be honest and serious with their responses as these critiques reflect on the instructor as well as the curriculum. To ensure privacy, students may place the evaluation sheet in a locked box in the classroom or mail it directly to Spencer Training and Testing Development, Inc. , 3303 Louisiana #150 Houston, Texas 77006.
9) Any student electing to utilize a credit cad to pay for course tuition understands that Spencer Training and Testing Development, Inc. and/or its assign's has permission to process the charge prior to the commencement of the first day of class. The student further understands that if the dispute any or all of the charges made to the credit card that an additional $35.00 administration fee will be charged to the credit card.
10) Students purchasing a 5-pack of courses must complete all 5 courses within 6 weeks of the initial purchase date.
11) Students purchasing a 7-pack of courses must complete all 7 courses within 9 weeks of the initial purchase date.

1) Student must arrive and register at least 15 minutes before course begins and be seated in the classroom when the class begins. Spencer Training and Testing Development, Inc. does not allow late arrivals to participate and requires that students arriving late reschedule the course. There will be a $40.00 rescheduling fee charged to the student.
2) MCE hours may be applied toward Broker's License requirements.
3) Make up hours are not allowed on any MCE class.
4) The school will submit MCE completion notifications to TREC within 10 days of the course end date and TREC has up to 10 additional days to post the hours to the TREC website. The actual course completion date will be utilized when determining if the licensee completed the course before their license expiration date.

1) Any student completing an entire ExamPrep course who does NOT pass the State Exam may repeat the course within 1 month of the original ExamPrep course completion date at no additional cost.
2) In order to be admitted at no cost, the student must provide the school with both a receipt from the original course taken at Spencer Training and Testing Development, Inc. and a copy of the “No Pass” analysis from the testing facility. The student will be required to pay the full tuition fee if both of these items are not presented to the school.
3) When the ExamPrep course is purchased with a pack at the discounted rate, the student must complete the ExamPrep course no later than 1 month after completing their final course. The ExamPrep course must be scheduled at the time the course pack is purchased and the entire course must be taken.

1) No smoking or drinking of alcoholic beverages is permitted inside the classroom or on school premises.
2) Students will be a given a 10-minute break every 50 minutes.
3) Recording devices are not allowed in the classroom or on school premises.
4) Students writing NSF checks will require paying an additional $55.00 fee to reprocess or replace the check.
5) Students electing to make payments with an American Express credit card will be required to pay an additional 3.5% of the total amount due.
6) A phone is provided in the lobby for the students' use during break times or for emergencies. Only local calls are allowed from the phone and students will not be allowed to receive calls. No pagers, cell phones, blue tooth devices or other communication equipment will be permitted inside the classroom.
7) The school will NOT provide students fax machines, copiers or computers for accessing the internet. Students will need to take care of any personal business before class begins, during breaks, or after class ends. School staff members are not permitted to fax, copy, or email documents for students.
8) In the event a student, during class time, persists in talking, sleeping, reading material other than course material, and/or acting antagonistically with questions or comments, the student will be immediately dismissed without refund and asked to leave the school premises.
9) This Enrollment Agreement is binding upon the signature of the student and the Spencer Training and Testing Development, Inc.
10) Student understands that by signing this Enrollment Agreement that they are authorizing Spencer Training and Testing Development, Inc. to send future communications by fax, email, postal mail or telephone to the student relating to the school and its curriculum. If a student wishes to opt out of receiving future communications from Spencer Training and Testing Development, Inc. , they must notify the school in writing of their desire to be removed from the contact list.
11) Spencer Training and Testing Development, Inc. , reserves the right to cancel and/or reschedule a class due to insufficient enrollment and/or availability of an instructor. Information provided by any member of the faculty is intended for general educational purposes and to satisfy real estate licensing requirements only. The undersigned student agrees not to rely on such information for any other purpose, and further agrees to hold Spencer Training and Testing Development, Inc. , its management, and/or its faculty harmless from any claims or damages arising from the student’s use of any such information for purposes other than general education.
12) Materials and books issued and provided by Spencer Training and Testing Development, Inc. may not be duplicated or reproduced in any manner and are protected under copyright law.

1. If tuition is not prepaid prior to the first day of class the student will be subject to an additional $20.00 charge on any CORE, SAE, or MCE course.
2. The student is responsible for notifying the school of a need to reschedule a course at least 24 hours in advance of the original course start time. A $40.00 fee will be charged each time a student reschedules a course. If the student cannot attend the course they reschedule to, it will be treated as a no-show.
3. Tuition is non-refundable on any Course including but not Limited to ONLINE Courses, Inclassroom, PDF Book, Home Study and Correspondence (If Spencer Training and Testing Development, Inc. does allow a refund there will be a $40.00 administrative fee accessed for each course)
4. A minimum course enrollment size is set in advance for all courses. Spencer Training and Testing Development, Inc. reserves the right to reschedule or change campuses on any course that does not meet the minimum enrollment size with pre-paid reservations. Enrolled students will be notified at least 24 hours in advance of any rescheduled courses.